Deposits & Withdrawals
Find out everything you need to know about the deposit and withdrawal options that are available at TradeCenter.fm
In order to trade effectively, it is vital to be able to deposit and withdraw funds to and from your trading account with ease. At TradeCenter.fm, we understand the importance of providing streamlined banking processes and so, we have ensured that our clients can access a choice of secure and safe deposit and withdrawal methods. In addition, to secure your financial information, TradeCenter.fm utilizes the latest security technology, giving you peace of mind that you can transact safely. If you require assistance with any of your transactions, our dedicated support team is always available to assist.
How to Deposit Funds into Your Trading Account?
In only 3 simple steps, you can deposit funds securely into your TradeCenter.fm trading account.
1. Credit and Debit Cards
At TradeCenter.fm, you can use a variety of major credit cards and debit cards in order to make a deposit. This option ensures that your funds reach your trading account quickly and easily and often, your funds are available almost instantly. We accept a choice of cards including VISA, MasterCard and Maestro.
|Deposit Method||Currency||Deposit Funds|
2. Wire / International Bank Transfer
For your convenience, we also offer the option to deposit funds into your TradeCenter.fm account using bank wire. It is important to note though that this option has a minimum deposit amount of $250. In addition, it can take up to 7 working days for your funds to be available for trading, so please take this into consideration before selecting this deposit option.
3. Local Bank Transfer
To cater to our global clients, we also offer a choice of local payment options. This option will enable you to transact using a local bank transfer and this helps to avoid the complexity and long delays of wire/ international bank transfers. It is important to note that with some local payment options, it may take a few days until the funds reflect in your Tradecenter.FM trading account. In order to view the various available local bank transfer options, simply login to your TradeCenter.fm account, click on the ‘Deposit’ button and select your country. You will be presented with a dropdown of the various available options in your country.
Withdrawing Funds from Your Trading Account
At TradeCenter.fm, we have ensured that the withdrawal process is simple and hassle-free.
Once you have submitted a withdrawal request form, the approval process will begin. Please note that this can take up to 3 business days. Once your request is approved, your funds will then be transferred to the payment method which you used in order to make a deposit. Please note that once TradeCenter.fm has processed your withdrawal, it can take up to 7 working days for the funds to reflect on your side. We recommend that you check with your financial institution regarding the delays and if they charge any fees. At TradeCenter.fm, we do not charge any fees for withdrawals.
At TradeCenter.fm, we place a lot of emphasis on securing the personal and financial information of our clients. In addition, we strongly abide by the local and international laws and as such, we have implemented a rigorous verification and compliance process. In this way, we are able to prevent fraud, money laundering and any other illegal activities.
Based on this, and to enable us to secure your account and your funds, you will be required to verify your identity as well as provide proof of residence by submitting identification documentation. This identification process will need to be completed when you open your account. Once this is completed, you will then be able to transact quickly and seamlessly and you will then not be required to submit documents each time you make a deposit or withdrawal.
The required documents, your Proof of Identification (POI) and Proof of Residence (POR) documents, can be emailed to email@example.com.
For your convenience, you can also upload your documents by logging into the TradeCenter.fm website and visiting the “Upload Documents Page”.
Should you require assistance at any time, or if you have any questions, please contact our support team. This can be done telephonically, using the Live Chat option, or you can send an email to: firstname.lastname@example.org
Proof of Identification (POI) Documents
In order to complete the proof of identification process, you will need to provide TradeCenter.fm with a copy (scan or photo) of a valid, government-issued identity document. The following forms of ID can be submitted:
- National Identity Card
- Driver’s license
Please ensure that the identity document copy that you provide is clear and legible and that it clearly reflects your full name, the date of issue and date of expiry as well as your photo.
Proof of Residence (POR) Documents
In order to verify your place of residence, you need to provide a document that clearly verifies this information.
Please ensure that the document you provide is not older than 3 months, and that it is clear and legible. The document needs to reflect your full name and full address and it is vital that these details exactly match those that you provided during registration.
The following documents can be submitted as proof of residence:
- Credit Card Statement
- Bank Statement
- Utility Bill (For example, water, gas, electricity, or a landline telephone bill)
Credit Card Payments
If you make a deposit using a credit card or debit card, you will need to provide a copy of both the front and the back sides of the card. The copy will need to clearly reflect the following information:
- Full name of the cardholder
- Expiry date of the card
- First 5 and last 4 digits of the card (Please note - The CVV number and the middle 7 digits of the card must be masked/hidden)
- Card signature (this must match that of your ID card)
Important: If your credit or debit card does not reflect your name, you will be required to send TradeCenter.fm a credit card statement that proves that the card belongs to you. This statement must reflect your full name as well as the last 4 digits of the card.
Proof of Payment - Bank Transfer
It is important to note that a withdrawal to a bank account will only be processed back to the original account that the deposit was made from. Based on this, you will be required to provide TradeCenter.fm with a screenshot of the transaction page from your bank account that shows the deposit into your trading account.
What withdrawal options does TradeCenter.fm offer?TradeCenter.fm offers a choice of withdrawal options but your withdrawal will be processed back to the account that was originally used in order to fund your account. For example, if you used a credit card in order to make a deposit, an amount up to the value that was debited from the card originally will be sent back to the card and any amount over and above that (earnings/profits), will be deposited directly to your bank account. For security reasons, funds will only be processed back to an account that matches to the identical name of your trading account. It is important to note that before any withdrawals are processed, TradeCenter.fm requires you to complete the Proof of Identification (POI) and the Proof of Residence (POR) processes as well as the credit card verification process, if applicable.
Is there a minimum and maximum withdrawal amount?At TradeCenter.fm, there is no minimum withdrawal amount. Also, the maximum withdrawal amount is the balance of your trading account.
Does TradeCenter.fm Charge Any Withdrawal Fees?At TradeCenter.fm, we do not charge any withdrawal fees. We do, however, recommend that you contact your bank or financial institution in order to confirm if they charge fees on incoming funds.
How long does the withdrawal process take?At TradeCenter.fm, we put a lot of emphasis on streamlining the withdrawal process and ensuring that our clients can access their funds as quickly as possible. We therefore aim to process all withdrawal requests within 1-5 business days. It is important to note that there can be a delay in your funds reaching your account and this depends on the payment method you used as well as the processes of your bank. Since TradeCenter.fm has no control over the time it takes for your bank to release the funds, we recommend that you contact them directly regarding this matter.